REVIEWS

JenB

If you are looking for a realtor in the Triangle area who will get it done, be ethical, has excellent communication and follow up, has years of experience in the industry and really cares, look no further! Alicia Rivera hands down is the best realtor in this area. She helped us sell our home and find our next dream home. She was so professional and knowledgeable about the current market in the Raleigh area. She went above and beyond what a typical realtor is expected to do. She was literally at our beck and call at all hours of the day to serve our every need. She listened to our needs and gave us advice which helped us to discern the best course of action for our family. What sets her apart in my opinion is that she truly cares. Also, she approaches her job with a high level of ethics and integrity. It's not about the money for her. She really wants to help her clients and make them happy. She helped us every step of the way. When we were selling, she sat down with us and patiently listened to what we wanted to accomplish. She never pushed her own agenda. It took us over a year to finally pull the trigger and list and she never pushed but waited patiently for us to be ready. She brought a stager over to consult us about best ways to present our home, she spared no expense and got the most professional pictures and video for our property. One of the keys to selling is getting exposure and she was able to market our property on several different platforms and she was super creative to attract buyers our way. We ended up with 2 offers in less than two weeks of listing. We settled on a full ask offer, and it was completely due to her research and negotiation skills. I never had to worry about anything! She set up all the inspections and was at our house for everything. It was like we were her only client. She made us feel so special. I used to always think I could sell on my own and profit the commission, but I am actually happy to pay her. And I am one of the most frugal people on the planet! She is worth every penny and then some! On the buy side she was just as savvy. She is a bulldog, who is not afraid to have hard conversations and who will fight for her clients to get the best possible deal. She worked tirelessly during the new home due diligence process to uncover everything and make sure we had all of our bases covered. She has a rolodex of people who will answer her call and immediately do just about anything to help her. Anything we needed she had someone to help almost within hours. It was astonishing! She is smart and savvy and knew exactly how to handle my emotions of selling our dream home and starting a new chapter of our lives. To sum it up with an two examples. First, she came to our home when our inspections came in and our meeting went really long. She kept checking her phone which was not typical, and I overheard a conversation she had with her husband saying she would be late. Days later I learned that she had a family dinner planned for her birthday but she refused to leave until we were fully finished which made her totally missed her special night! That is dedication and selflessness in action! Last example because I could go on and on is when we got our inspection for the new house in, she was out of town with her daughter on a weekend and she stayed up with us until 1am completing our inspection request. She is the hardest working real estate agent I know!

JoJ

Overwhelmed with the copious amount of work needed to be done to sell our 7,700 sq/ft home, Alicia Rivera came to our rescue! She helped us every step of the way. Her superb organizational skills, reliable communication, and knowledgeable advice guided us with checklists and timelines that provided the support we needed. She invested a great deal of time learning the intricate features of our house to relay to prospective buyers. Throughout the process she maintained boundless energy and enthusiasm that was so uplifting through what can be a very stressful process. She went above and beyond in every way. Alicia's marketing was excellent-beautiful staging, stunning photography, aerial drone video footage, open houses, and statistical comparisons of nearby homes for sale. When the house sold, she once again kindly guided us the the final stage. We couldn't have asked for more in a realtor! Alicia is by far the best realtor that I have ever had the pleasure of working with. I highly recommend her.

Reagan

If you are looking for a realtor in the RDU area, I HIGHLY recommend Alicia! She was extremely organized, timely, and encouraging throughout the entire process of buying our home. She has exceptional experience and knowledge that makes her more than qualified to help you buy or sell your home. She explained each step and was very informative as my husband and I bought our first home. Alicia goes above and beyond with every single thing she does. Her passion to serve other is evident in everything she does. If you know her personally, you know she is a trustworthy and reliable person with a determined and hardworking spirit. I am so happy that Alicia helped us through this process. She is truly amazing at what she does! We are looking forward to using her again in the future!